May 16, 2013

Highlights From This Weeks Conventions

Posted In: Call Centers, News, Partners, Trade Shows Author: TCN

In case you missed these 2 amazing shows! #ACCE13 #AOS2013 As we travel back home this week I am sure most are already making a game plan of how to attack their very full inbox. I have highlighted a few key points that we saw beneficial as we interacted at both shows this week. ACCE […]

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May 14, 2013

TCN Live Chat Offers Customer Support in 5 Languages

Posted In: Buzz, Customer Service, News, Press, TCN Features Author: TCN

St. George, Utah—TCN, a leader for award winning customer support through its virtual call center solution suite, Platform 3, has added live chat to its services. TCN released a live chat system on its website that offers clients instant communication with support staff in five languages with a response time of 60 seconds or less. […]

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May 08, 2013

TCN Inc. to Showcase Award Winning Platform 3.0 at ICMI ACCE Call Center Conference

Posted In: Buzz, News, Press, Trade Shows Author: TCN

St. George, Utah—TCN, Inc. will be showcasing its Platform 3.0 at the Washington State Convention Center in Seattle, Washington, May 13-16 at the ICMI ACCE Call Center Conference. Platform 3.0 (P3) offers clients the ability to maximize available resources and ROI, without a massive capital outlay or new staff. The P3 capability performs actions such […]

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