Jul 25, 2016

How Call Center Software is Helping Utility Companies Perform Under Critical Conditions

Posted In: Call Center Solutions, Call Centers Author: Bob Myers

Customers today expect to have instant access to information, particularly in times of crisis. They also expect to receive that information, as well as updates, directly, as soon as a problem such as an interruption in utility service occurs. Most importantly, customers don’t want to have to gather that information on their own by accessing […]

Read »

tcpa compliant happy agents

Jul 14, 2016

TCN Call Center Webinar: A Positive Outlook on Current and Future Landscape of TCPA

Posted In: TCPA, Webinar Author: TCN

St. George, Utah – January 14, 2016 – TCN, Inc., a leading provider of cloud-based call center technology for enterprise, contact centers, BPOs and collection agencies worldwide, will hold a free webinar with Attorney Eric Allen of Allen, Mitchell & Allen, PLLC to discuss the current and future landscape surrounding the Telephone Consumer Protection Act […]

Read »