Teleconsultation solution that provides continuous patient care

The healthcare industry faces several challenges while implementing a teleconsultation solution. They are:

  • Ease-of-use issues as non-technical resources manage the teleconsultation infrastructure
  • Ability to ensure that Doctor’s time doesn’t get wasted due to no-shows
  • Ability to automatically connect the patients with the doctors without an assistant or a secretary
  • Call recording, storage, and integration with the EMR of the patients
  • High costs that don’t justify the initiative
  • High support and maintenance costs
  • HIPAA compliance

Our teleconsultation solution addresses all of these needs. We have 20+ years of legacy in this industry, and we have implemented teleconsultation solutions at hospitals across the world.

 

All the features you need

 

  • Voice and SMS broadcasting – schedule, confirm, reconfirm appointments, and collect feedback from patients using VocalRx, the voice, and SMS broadcasting platform
  • Cloud Telephony – automatically connect the patients with the doctors without an attendant or secretary
  • Call recording – recording of all your teleconsultations for it to be transcribed later
  • Missed Call Services – you will never miss a patient call to your business
  • Virtual Number – inbound DID numbers for your patients to reach you from wherever they are
  • API integration – integrate your teleconsultation solution with the EMR and other IT applications
  • Easy to install, configure and use – you are up and running in no time with its intuitiveness
  • Compliance to HIPAA standards

 

Business advantages of ClearTouch

 

  • 100% customizable – our teleconsultation solution is fully customizable to handle your business processes and workflow
  • No Capital Investment – you pay only for the subscription, and it works on a pay-as-you-go model
  • Quick setup – the entire installation is done within 24 hours, and you are up and running
  • Real-time updates – automatically manage maintenance and upgrades while ensuring 24×7 business continuity support
  • In-depth reporting – helps you prepare for the future, manage performance and support time-sensitive decision making
  • Highly secure and reliable – complete protection of data with compliance to standards like HIPAA and GDPR

 

What makes ClearTouch different from others?

  • 20+ years in this industry with the experience of implementing teleconsultation solutions for hospitals
  • Cloud Solution – provides access from anywhere without expensive infrastructure needs
  • API integration – easy integration with the EMR and best-of-breed IT systems that enhances the patient experience
  • Compliance – HIPAA, and GDPR

Request a Demo Click or call today for a free demo and let us help you transform your Contact Center.

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